Frequently asked questions about Panalo999

For new players who have just joined Panalo999, they will always encounter various questions about Panalo999. We are summarizing the questions frequently asked by various players. We provide the most official answers here for your reference. If there are other questions that do not appear below In the article, players are welcome to consult our 24-hour online customer service.

Here are the most frequently asked questions about Panalo999.

1.   Account does not exist

• The username you entered is not registered in the system.

2. Wrong username or password

• The username or the password you entered is incorrect

3. Ip already exists

• Someone has already registered using your ip (maybe with you at home, or someone who connects to your wifi)

4. Why can’t i receive an otp upon registration?

• Make sure that you have has enough sim card signal and internet connection, to receive otp
• Mobile and wallet account numbers must be the same

5. Why can’t i enter my gcash/paymaya number?

• Maybe the gcash/paymaya that you want to enter has already been registered/used by another player as wallet account or mobile# in the system
• Only 1 gcash/paymaya number is allowed to be used by the system per account

6. Why is my deposit not reflected in my balance?

• The previous promo has not yet ended or been cancelled

7. Why can’t i deposit?

• You have reached the maximum limit of unsuccessful deposit request of 10 and you need to contact our customer service for those requests to be cancelled

Read more: Reasons why players cannot withdraw at panalo999

Experience lag or delay while playing

1. Unstable/weak internet connection

• (wifi) Restart modem for 3-5mins, clear cache and log back in
• (data) Restart device and make sure you have enough load for data and stable/strong sim card signal and clear cache

2. Junk files

• Clear cache and cookies

3. Device memory not enough

• Clear files/delete unused app on your device

Conclusion:

The above are the questions about Panalo999 you may encounter summarized by our professional customer team. Through our answers, I believe players will basically know how to solve the problem.